AvidWarranty™, streamlines the warranty service process in multiple ways:

  • Empowering Homeowners: It identifies issues that homeowners can resolve independently and provides easy access to step-by-step DIY guides. This empowerment enables quick and straightforward solutions for many common concerns, enhancing the homeowner’s sense of control and satisfaction.
  • Directing to Expert Help: For more complex issues, particularly those under warranty by appliance and home system manufacturers, AvidWarranty™ accurately directs homeowners to the appropriate support channels. This ensures that warrantable issues are addressed by the right experts, minimizing delays and unnecessary interactions with the homebuilder.

By offering clear guidance and efficient problem-solving pathways, AvidWarranty™ significantly improves the homeowner experience, fostering trust and satisfaction with the homebuilder’s warranty commitments.