Imagine a world where HomeQuality® mattered before you decided to buy a home.
Today’s customers approach homebuying from many angles and demand a lot of information. The advent of internet marketing, as well as immediate accessibility to information across multiple social networks and digital platforms, has changed the way people make purchases – from groceries to furniture to homes. From the moment customers start shopping, they expect data, customer reviews, photos and virtual tours. These tools provide crucial metrics by which customers now make decisions on all of their major purchases.
AvidCX is quite simply the finest suite of customer experience tools designed specifically for the building industry. The three powerful tools work together to allow you to dramatically improve customer engagement, measure your success, and promote your products and services.
GoTour engages customers with detailed virtual tours and technology-enhanced model home tours.
GoSurvey collects and stores vital, actionable data from customer experiences and reviews.
GoSocial plugs your trustworthy, positive reviews into social media to attract clients toward your homes. Social networking, like word-of-mouth recommendations, provides an important foundation for internet marketing. Within trusted communities, shares and likes help boost your company.