Homebuyer Feedback & Insights
Great customer experiences start with great data and AvidCX™ captures more of what’s important. Leveraging a breadth of fully customizable customer feedback tools, the platform allows homebuilders to measure, monitor & optimize the comprehensive customer experience from homebuyer to homeowner.
AvidCX™ measures every step of the homebuyer journey:
- Sales
- Design
- Construction
- Closing
- Post Close & Warranty
Homebuilder Benchmarking
AvidCX™ has the most extensive homebuilding benchmark data in the industry. Whether you’re looking to improve your construction processes, streamline your sales and marketing efforts, or simply stay up-to-date on industry trends, our platform provides the best builder tools and benchmarking data in the space.
Ratings and Reviews
AvidCX™ is a native customer review generation platform. It allows builders to customize the collection, management and curation of ratings and reviews at all stages of the home buying process. AvidCX™ also acts as a centralized hub to manage your ratings and reviews on top sites and platforms such as Google, Zillow and Facebook.
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Digital Dashboard
The AvidCX™ digital dashboard is a powerful tool to help builders stay on top of their performance. Customizable for every employee with real-time data and interactive visualizations, our dashboards give homebuilders a clear and comprehensive view of key metrics, allowing informed decisions to be made with confidence.
