HomeKeep’s warranty triage tool not only automates the categorization and prioritization of incoming warranty claims but also intelligently routes specific types of requests directly to third-party manufacturers. This reduces the need for homebuilder intervention in cases where the manufacturer is best suited to address the concern. By streamlining the warranty claim process in this way, homebuilders can focus on more critical issues, reduce manual administrative tasks, and leverage the tool’s analytics to improve both construction and warranty management processes over time.