Reacting vs. Responding to Online Reviews

Published June 9, 2020
Last updated November 4, 2020

Online reviews have become one of the most powerful influencers in the homebuying process. Are you having trouble figuring out how to respond to both positive and negative reviews? Are you completely ignoring them or not sure about the best practices?  

To help guide you, here are a few tips to keep in mind when responding to reviews.  

To learn more about online reviews and consumer expectations, watch our webinar called, “Your Reputation Precedes You: Selling Homes to Connected Consumers?” Click Here