Last updated October 22, 2020
AvidCX users may now view ratings on the point scale of their choosing (100, 10, 6, or 5 point).
For real-time changes:
To see different rating scales in real-time, go to your Reports and select a ratings scale from the drop-down.
To change default settings:
You may also change your default rating scale under User Settings. Then, click General Settings.
Then under General Settings, look for the Rating Scale and set your default ratings by clicking the drop-down menu on the right-hand side.
Are you an Avid Ratings customer and would like to upgrade to our new AvidCX platform? Contact your Client Success Manager today.