Homebuilder communication has had a large effect on buyer satisfaction during these lonely times
Recently, we at Avid explored the difference of [...]
Real Estate Boom or Bubble?
[lmt-post-modified-info] A Booming Market The real estate market is still [...]
Pandemic Product Deltas
[lmt-post-modified-info] More Time at Home By most measures, we now [...]
5 Customer Experience Metrics to Start Measuring Now
[lmt-post-modified-info] Customer experience (CX) can generally be defined as the [...]
Review Gating: Its Surprisingly Damaging Affect on Business
[lmt-post-modified-info] In December of 2016, The Consumer Review Fairness Act [...]
How to Build a Customer-Centric Culture
[lmt-post-modified-info] “The way a customer sees your business is a [...]
Survey Error: How it Impacts Accuracy and How to Minimize it
[lmt-post-modified-info] The main goal of surveying homebuyers is to draw [...]
Multiple Export Options Make Reports Easier to Access
[lmt-post-modified-info] AvidCX provides a number of reports to analyze customer [...]
Survey Response Bias: What it is and How to Minimize it
[lmt-post-modified-info] Administering homeowner surveys is inherently invaluable unless the data [...]
3 Tips to Get Better Survey Response Rates From Your Customers
Customer surveys are one of [...]
